SAINTCY · EXECUTIVE SERIES
Assembly requirements may vary by product model, size, and configuration. Please review the instruction manual carefully before starting and make sure all parts, hardware, and accessories are checked against the parts list.
For larger furniture items or multi-piece office setups, we recommend preparing a clean, open workspace and arranging enough assistance for safe handling. If you plan to hire a handyman or installation team, please share the instruction manual and product page with them in advance so they can understand the product structure, hardware layout, and assembly sequence before arriving on site.
When an installation video is available, it can be used as an additional visual reference. The written instruction manual should always be followed as the primary guide.
Delivery method may vary by product size, weight, shipping address, and carrier availability. Orders may ship by parcel carrier or freight truck.
Standard delivery is generally curbside delivery or delivery to the accessible ground-level entrance of your address. The carrier is not responsible for moving items inside, carrying items upstairs, unpacking, assembly, or packaging removal.
Please inspect the package upon delivery. If there is any visible damage, note it with the carrier before signing and contact us as soon as possible.
If you need inside delivery, upstairs delivery, room-of-choice delivery, or special handling, please contact us before shipment so we can confirm availability and provide an accurate quote.
1-year warranty on the main product structure against manufacturing defects under normal use. For motorized products, the motor is covered by a 5-year warranty.
If you receive an item with a quality issue, please contact us within 14 days of receipt with photos or videos of the issue. We will review the case and assist with a replacement, repair, or return solution when applicable.
Warranty does not cover damage caused by improper assembly, misuse, unauthorized modification, normal wear and tear, or damage during moving or handling after delivery.
This desk is everything I hoped it to be. It is perfect for my need. The size is big enough for my 3 monitors and laptops. I was concerned about damages and missing parts but there was no issue of that sort. The desk is sturdy and luxurious. Gigacloud did a wonderful job with the packaging. It must have cost half the price of the desk to package the way they did. This could be used for century and will not get damaged.
This executive desk is outstanding! The quality is exceptional-solid materials, smooth finishes, and a clean, professional design that instantly upgrades my workspace. The Sit & Stand feature is a game-changer, giving me the flexibility to switch positions throughout the day while staying productive.
The file cabinet glides perfectly and offers plenty of storage, and the desk overall looks and operates great. It's sturdy, stylish, and highly functional. I'm extremely satisfied with this purchase and highly recommend it to anyone looking to elevate their office setup.
