SAINTCY · EXECUTIVE SERIES
Assembly requirements may vary by product model, size, and configuration. Please review the instruction manual carefully before starting and check all parts and hardware against the parts list.
If you plan to hire a handyman or installation team, we recommend sharing the instruction manual and product page with them in advance so they can understand the product structure, hardware layout, and assembly sequence before arriving on site.
When an installation video is available, it can be used as an additional visual reference. The written instruction manual should always be followed as the primary guide.
Before final assembly, please make sure the main structure is properly aligned, avoid over-tightening screws, and confirm any cable routing or power outlet placement if applicable. Keep the original packaging until the product is fully assembled and inspected.
Delivery method may vary by product size, weight, shipping address, and carrier availability. Orders may ship by parcel carrier or freight truck.
Standard delivery is generally curbside delivery or delivery to the accessible ground-level entrance of your address. The carrier is not responsible for moving items inside, carrying items upstairs, unpacking, assembly, or packaging removal.
Please inspect the package upon delivery. If there is any visible damage, note it with the carrier before signing and contact us as soon as possible.
If you need inside delivery, upstairs delivery, room-of-choice delivery, or special handling, please contact us before shipment so we can confirm availability and provide an accurate quote.
The main product structure is covered by a 1-year limited warranty against manufacturing defects under normal use. For motorized products, the motor is covered by a 5-year limited warranty.
If your item arrives with visible damage, missing parts, or other delivery-related issues, please contact us within 14 days of receipt with photos or videos so we can review the case and provide the appropriate solution.
Manufacturing defects discovered during the warranty period will be reviewed under the applicable warranty coverage. Warranty does not cover damage caused by improper assembly, misuse, unauthorized modification, normal wear and tear, or damage during moving or handling after delivery.
Returns and replacement requests are subject to product condition, packaging status, and the nature of the issue.
This desk is everything I hoped it to be. It is perfect for my need. The size is big enough for my 3 monitors and laptops. I was concerned about damages and missing parts but there was no issue of that sort. The desk is sturdy and luxurious. Gigacloud did a wonderful job with the packaging. It must have cost half the price of the desk to package the way they did. This could be used for century and will not get damaged.
This executive desk is outstanding! The quality is exceptional-solid materials, smooth finishes, and a clean, professional design that instantly upgrades my workspace. The Sit & Stand feature is a game-changer, giving me the flexibility to switch positions throughout the day while staying productive.
The file cabinet glides perfectly and offers plenty of storage, and the desk overall looks and operates great. It's sturdy, stylish, and highly functional. I'm extremely satisfied with this purchase and highly recommend it to anyone looking to elevate their office setup.
This desk is everything I hoped it to be. It is perfect for my need. The size is big enough for my 3 monitors and laptops. I was concerned about damages and missing parts but there was no issue of that sort. The desk is sturdy and luxurious. Gigacloud did a wonderful job with the packaging. It must have cost half the price of the desk to package the way they did. This could be used for century and will not get damaged.
Thank you for sharing such a fantastic experience! We’re so glad that your Vigor Radius desk arrived in pristine condition and that you are enjoying its sturdy, luxurious feel.
Delivering these solid pieces safely is always our top priority, and we appreciate your kind words about our packaging efforts. Thank you for choosing Saintcy and welcoming us into your office!
Best regards,
The Saintcy Team
This executive desk is outstanding! The quality is exceptional-solid materials, smooth finishes, and a clean, professional design that instantly upgrades my workspace. The Sit & Stand feature is a game-changer, giving me the flexibility to switch positions throughout the day while staying productive.
The file cabinet glides perfectly and offers plenty of storage, and the desk overall looks and operates great. It's sturdy, stylish, and highly functional. I'm extremely satisfied with this purchase and highly recommend it to anyone looking to elevate their office setup.
