SAINTCY · EXECUTIVE SERIES
Assembly requirements may vary by product model, size, and configuration. Please review the instruction manual carefully before starting and make sure all parts, hardware, and accessories are checked against the parts list.
For larger furniture items or multi-piece office setups, we recommend preparing a clean, open workspace and arranging enough assistance for safe handling. If you plan to hire a handyman or installation team, please share the instruction manual and product page with them in advance so they can understand the product structure, hardware layout, and assembly sequence before arriving on site.
When an installation video is available, it can be used as an additional visual reference. The written instruction manual should always be followed as the primary guide.
Delivery method may vary by product size, weight, shipping address, and carrier availability. Orders may ship by parcel carrier or freight truck.
Standard delivery is generally curbside delivery or delivery to the accessible ground-level entrance of your address. The carrier is not responsible for moving items inside, carrying items upstairs, unpacking, assembly, or packaging removal.
Please inspect the package upon delivery. If there is any visible damage, note it with the carrier before signing and contact us as soon as possible.
If you need inside delivery, upstairs delivery, room-of-choice delivery, or special handling, please contact us before shipment so we can confirm availability and provide an accurate quote.
1-year warranty on the main product structure against manufacturing defects under normal use. For motorized products, the motor is covered by a 5-year warranty.
If you receive an item with a quality issue, please contact us within 14 days of receipt with photos or videos of the issue. We will review the case and assist with a replacement, repair, or return solution when applicable.
Warranty does not cover damage caused by improper assembly, misuse, unauthorized modification, normal wear and tear, or damage during moving or handling after delivery.
I love this desk. It's the perfect size, very sturdy and looks awesome in my home office. Definitely would recommend this desk. One thing to note it doesn't have a keyboard tray (which I like being short). I just purchased one and added to the desk.
The desk came sooner than anticipated which was a pleasant surprise. It took my wife and I 5 hours to put it together.
There are A LOT of PIECES. The instructions are not the best and and sometimes you're guessing. You can't rely on the video because the video is putting together a different desk.
It's a two person job. Once together it looks good. Large desk top with a lot of room. I wasn't thrilled with the electrical plugs as it eats up more desk than it should.
There's no reason to have a sliding cover over the plugs, so I didn't install that and I just dropped the plugs down the hole and got a bigger power strip. If the instructions were as good as the desk looks that would be amazing.
